Camp U of T Policies and Procedures
Our Refund Policy
Refunds, less a cancellation fee of 10 per cent of the registration fee, will be given upon written notice of cancellation 14 days prior to the start of the camp. No refunds will be processed after this date unless a doctor’s certificate is presented. There are no discounts for days not attended.
Our Transfer Policy
We will accept transfers with the following limitations:
1. To camp of same price - no charge
2. To camp of increased price - you pay the difference
3. To camp of decreased price - prior to June 1, we refund the difference. There is no refund for the difference after June 1.
Wait Lists
Camps can fill up quickly. If the camp you wish to register for is sold out, children can be added to the wait list online or in person at the Athletic Centre. If space becomes available you will be notified by email from campuoft@utoronto.ca or ac.help@utoronto.ca and have two business days to complete the registration in person or by fax. Sorry, online registration for wait-listed participants is not currently possible.
Account History
If you would like to confirm your course registrations in this term or any previous term, log onto eConnect using your membership number and PIN. Click on the history button beside each family member to see individual registration history, or on the account history to see all registrations and payments.
Children's Fitness Tax Credit
Tax receipts for eligible programs in 2010 will be mailed in February 2011. For more information on the Children's Fitness Tax Credit and what programs are eligible visit http://www.cra-arc.gc.ca/fitness/
Discounts
Children of full-time or part-time U of T students receive a 15% discount on the regular community fee. The U of T student must be the main contact for the family account to be eligible.
Children of members receive a 10% discount on the regular community fee. Parents/guardians who register online must pay the full course fee, and contact the main office at 416.978.3436 within three weeks to request the discount.
Age Guidelines
Age guidelines for Camp U of T programs have been set to be appropriate for the developmental stage of the child, the facility in which the program is held and the program goals. Your child’s safety and enjoyment of our programs are of paramount importance to us and we ask that all parents and guardians adhere to these age guidelines.
For programs for 4 and 5 year olds, the child must be the appropriate age by the date of the first class. For programs for ages 6 and over, the participant must be the appropriate age during the program. If your child is too young to participate this year we look forward to seeing him/her in our programs next year!
If you would like to enroll your older child in a program that is set for younger children, please contact us to discuss the specifics.
Allergies and other medical conditions
Allergies - particularly severe allergies to nuts - have become an increasing problem for all programs. Please do not send any snacks containing nut products with your child. Help to keep all kids safe!
If your child has allergies or another medical condition that we should be aware of, please indicate the details when registering. Please speak with the instructor about any conditions that could have an impact on your child's experience.
In the event of an emergency we will make every attempt to contact the parent(s) or guardian(s) listed on the account. Please keep the contact information, home phone, cell phone or work phone current on your Family Account. If you need to update any information call the Main Office at 416-978-3436. Only if we are unable to reach the parents or guardians will we contact the person listed as the Alternate Emergency Contact.
Equipment and Electronics
Please do not bring expensive equipment such as MP3 players or Gameboys to camp. Make sure all clothing and towels are labelled, and we'll do our best to return them to your camper! Cell phones must be turned off and left in bags during 9 a.m. - 4 p.m. To get a message to your child in an emergency please call the camp desk.
English Skills
To make sure your camper is able to fully enjoy Camp U of T, please ensure he or she can speak enough English to understand instructors and other campers.
Lunch
Camp U of T is excited to announce a new partnership with Real Food for Real Kids™ to provide healthy, delicious, made-from-scratch lunches for campers! Real Food for Real Kids™ (RFRK™) prepares delicious meals and snacks, made fresh in the Real Food Kitchen, using only natural ingredients and including as much local and organic food as possible. They aim to help children and their families celebrate real food and instill healthy eating habits that can last a lifetime. The lunch program is available to campers of all ages, and includes a variety of freshly-prepared sandwiches on whole grain breads, served with fresh fruit, delicious all-natural snacks and 100% pure fruit juice. Campers should remember to pack additional snacks and a water bottle each day. Visit www.rfrk.com to find out more!
Lunches must be purchased by the week (daily lunches are no longer available). Lunches must be purchased 14 days prior to the start of camp. Refunds must be requested 14 days prior to the start of camp and will be charged a 10% administrative fee. Lunches are free of peanuts and tree nuts but we cannot accommodate other allergies or dietary restrictions. The lunch program is available to campers of all ages.
Lunch price: $34/week, tax included ($28 for Aug. 3 – 6).
Drop-off and Pick-up
Parking spaces are limited. We recommend that you walk, cycle or use public transit to get to Camp U of T, as the entrance will be heavily congested during drop-off and pick-up times. To avoid this congestion, please park a few blocks away and walk to the camp entrance to pick up your child. We will once again be offering parking during pick-up and drop-off times at the parking facility on St. George St. Please be patient, allow extra time and drive carefully - there are children around! More information on drop-off and pick-up will be available in the parent information package provided after registration. Cars stopped on Huron or Bloor may be ticketed. Please use the parking facility provided.
All Campers Should:
. Wear comfortable clothing and running shoes - sandals are NOT permitted in sport and activity camps, including Mini University
. Have a jacket or sweatshirt for cool days
. Bring a bathing suit and towel for swim days
. Bring a hat and sunscreen for outdoor activities
. Bring a plastic water bottle (no glass)
. Bring a substantial lunch for full-day camps, or when attending morning and afternoon camps
. Bring healthy substantial snacks
The drop-off and pick-up locations are:
. Athletic Centre, Huron St. doors (1 block East of Spadina)
. Varsity Centre, Devonshire Entrance
All equipment will be provided unless stated.